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Let’s Connect and Create Timeless Jade Craftsmanship Together

Partner with JADE MAGO to bring your jade product ideas to life — combining refined artistry, premium materials, and modern manufacturing to deliver exceptional quality that elevates your brand and inspires customers worldwide.

Phone number:

+86-131-2809-2901

Our location:

89 Xianwei Rd, Dong Guan, CN, 523620

Email address:

info@jademago.com

Schedule a Professional Consultation Today

Simply fill out the quick form, and our team will promptly respond with the most effective, personalized solution tailored to meet your unique needs and goals.

24/7 support you can trust

Always available to provide reliable solutions whenever you need us.

Our Team is Always Here for Support and Assistance

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Frequently Asked Questions

What packaging options do you offer for bulk orders?

We prioritize the safety of fragile jade products during transit. We offer three tiers of packaging solutions to meet your needs:

  1. Standard Safety Packaging (Default) To ensure maximum protection against shock and compression, we use high-density compressed sponge and bubble wrap for individual items. This is our standard bulk packing method designed to prevent breakage. .
  2. Neutral Gift Boxes We can provide unbranded, high-quality gift boxes suitable for immediate retail.
  3. Custom Branding (OEM)

We Produce: You provide the design, and we handle the box production and printing.

You Provide: You can ship your finished branded packaging to our factory, and we will handle the packing and fulfillment for you.

Note: For custom packaging, please contact our team for templates and MOQ details.

Yes, absolutely. We believe in 100% transparency regarding our jade quality. We support two types of inspections:

  1. Virtual Inspection (Most Popular) For jade products, visual confirmation is key. We can provide high-resolution photos and videos of your finished order before packaging. You can check the color, carving details, and polish quality remotely to save time.
  2. On-Site / Third-Party Inspection We welcome you or third-party agencies (such as SGS, Intertek) to visit our factory.

Requirement: Please inform us 3-5 days in advance so we can arrange the goods and assign a staff member to assist you with the inspection process.

We ship worldwide and offer flexible shipping solutions based on your budget and timeline:

  1. Express Delivery (Fastest)
    • Best for: Samples and small orders.
    • Carriers: DHL, FedEx, UPS, TNT.
    • Time: 3-7 days.
  2. Air Freight
    • Best for: Medium-sized urgent orders (100kg+).
    • Time: 7-12 days (Airport to Airport or Door to Door).
  3. Sea Freight (Most Economical)
    • Best for: Bulk orders and heavy shipments.
    • Time: 25-40 days depending on the destination port.
  4. Rail Freight (Train)
    • Best for: Shipments to Europe and Central Asia. A balance between cost and speed.

  1. About Authenticity: Yes, most of our stones are 100% natural.
    • Exceptions: A few specific items are man-made due to market demand, such as Opalite, Goldstone (Red/Blue), and Synthetic Malachite. These will be clearly marked as “Synthetic” or “Man-made” in our product descriptions.
  2. About Certificates: We can provide authentic certificates issued by authorized third-party gemology labs (such as NGTC – National Gemstone Testing Center).
    • Cost: Since certificates incur a fee from the lab, they are available upon request for an additional charge (usually $10-$15 per piece).
    • Bulk Orders: For large orders, we can arrange for a random sample test report.
    • Need Synthetic Options? If you require budget-friendly synthetic stones for specific projects, we can also manufacture them to your specifications.

We are an Industry and Trade Integrated Enterprise, operating under the professional brand Jade Mago.

  1. Our Processing Expertise (The Factory) With 35 years of heritage, we are not just a manufacturer, but a specialist in Jade Processing.
    • Core Competency: We focus on the complete lapidary process, including raw stone cutting, precision carving, and surface polishing.
    • Capacity: From intricate custom designs to bulk standard production, our factory executes high-precision work that goes beyond simple assembly.
  2. Our Service (The Export Team) We have over 21 years of international service experience, bridging the gap between traditional Chinese craftsmanship and global quality standards.
    • Credentials: We hold valid BSCI certifications. We invite you to a Video Factory Tour to witness our processing craftsmanship firsthand.

Yes. We guarantee full transparency from the raw mine to the finished product.

  1. Material Traceability (Source Verification) As a legitimate processor (Jade Mago), we purchase raw materials through official channels.
    • Proof of Origin: We can provide Customs Declaration Documents and Raw Ore Import Certificates to verify that our stones are authentic and legally sourced.
  2. Product Safety & Testing Our finished products can meet global standards such as CA65, RoHS, and Salt Spray Testing (for metal parts).
    • On-Demand Service: Please inform us of your specific testing requirements before placing your order, and we will arrange the necessary reports through authoritative third-party labs.
    • Why this matters: Our “Source-to-Product” control ensures you never receive fake or unethical materials.

Our lead time depends on the order quantity and product complexity. Here is the standard schedule for Jade Mago processing:

  1. In-Stock Items (Small Orders)
    • < 1,000 pcs: Ships within 3-5 working days (Inventory available).
  2. Bulk Production Orders For customized production, the estimated timeline is:
    • 1,000 – 3,000 pcs: 15 – 20 days
    • 3,000 – 5,000 pcs: 25 – 30 days
    • 5,000 – 10,000 pcs: Approx. 40 days

Note: The exact time may vary based on specific stone ty

Yes, we strongly encourage sampling. You can inspect our craftsmanship and stone quality firsthand.

  • Cost: We charge a standard sample fee + shipping.
  • Refund Policy: The sample fee is 100% refundable when you place an official bulk order (typically over 500 pcs).
  • Lead Time: Standard samples ship in 1-3 days; custom samples take

Yes, as a professional processing factory, we offer deep customization:

  • Logo Engraving: We use Laser Engraving or Gold/Silver Inlay directly on the jade handle or stone surface.
  • Shape Customization: Unlike trading companies, we can modify the shape, size, and curvature of the stone tools based on your design drawings (CAD/3D).
  • Package Design: We also support full color-box customization.

No, these are the hallmarks of natural gemstones.

Since we use 100% natural stone, each piece is unique. “Cotton wool,” internal textures, and slight color variations are proof of authenticity, not quality defects.

Our Standard: However, we strictly filter out stones with surface cracks that affect usage or structural integrity. You receive only the best aesthetics of nature.

We offer flexible payment options to ensure mutual security:

  • For Small Orders / Samples: PayPal or Western Union (Fast & Convenient).
  • For Bulk Orders: T/T (Bank Transfer). We require a 30% deposit to start production, and the 70% balance before shipment.
  • Currency: We accept USD, EUR, and RMB.

We support businesses of all sizes:

  • Standard Items: NO MOQ if we have stock. You can order as few as 200-500 pcs to test your market.
  • Custom Logo (Laser): MOQ 300-500pcs.
  • Custom Box / Shape: MOQ 500-1,000 pcs (depending on the material).

Please contact us to discuss your specific project needs.

Ready to Take the First Step Toward Collaboration?

Let’s craft something extraordinary together! We’re excited to partner with brands, designers, and businesses to create premium jade products that combine artistry, heritage, and modern manufacturing excellence.

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